Thematic Content Analysis

The team completed a qualitative study of eleven volunteers and volunteer coordinators who participated in a variety of organizations that responded in the aftermath of Hurricane Harvey. The team conducted interviews with the volunteers and volunteer coordinators to better understand volunteer recruitment/sustainment, volunteer intake and assignment, and volunteer management. After recording and transcribing all the interviews, the research team identified seven volunteer themes and seven process/organizational themes. They then utilized NVivo software to manually code references to each of the themes and then develop word frequencies, word maps, word trees, and output summary reports for each of the themes.